我的美国vps挂了

作者: gaohailin 分类: 互联网 发布时间: 2011-05-20 13:32

今天上午突然发现网站打不开了,本来以为是美国线路抽风呢,没有多理会,后来等到中午的时候发现还是打不开。我用在线ping工具网站测试了下发现我的美国vps的ip竟然在国外都无法ping通。郁闷啊。神马情况。幸好我的blog所用的vps在日本。

发信给directspace.net技术支持,得到的回复是我的美国vps cpu超资源了。说是影响到同node其他客户的正常使用了,下面是原文:

Hello Gao,

Your VPS was using a massive load on our node basically slowing all our customers down. We can turn you back on, however, you really need to tune your CPU usage down as it is not fair for our other customers on the node.

Regards
DirectSpace Support

真是一身冷汗啊,我知道在中国是大白天在美国可是晚上啊,要解决看起来如此复杂的问题还是不是一时半会能解决的。

我的美国vps上有十分重要的网站和网站数据,我真是郁闷,本地没有完整的备份。

继续用憋足的英文提交工单。等了2个多小时得到回复

Hello Gao,

Your vps is online now, Please check it.

Let us know if you need any further assistance.

Regards
DirectSpace Support

说已经开通了。我心中窃喜啊,服务还不错,回复挺快的。但是我一ping不是那回事,还是ping不通。

登录ssh也登录不了,咋回事,我再提交工单,技术客服直接回复我说我的vps已经开启了。

无奈已经下班了,晚上回到家我继续提交工单

hello, I really appreciate your help. but my vps currently can not use.
It looks no external network connections.
I run the ping command, without corresponding,Attached is a screenshot.
I run the PuTTY to ssh connection,it still tell me failed,Attached is a screenshot.
While vps in the control panel display “Status: Online”,But I can not connect to vps through the public network.
I only use Console to connection my vps,but it’s Intranet connection.
So it looks no external network connections.
My vps have very important data,pls help me,thanks!

左等右等真是命苦没备份。

 

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